2. WHAT IS THEGIOIHANGNHAT COLLECTING THE INFORMATION?
2.1 “Personal data” is defined as data, whether true or false, about an individual who can be identified from that data, or from data and other information that a team The authority has the right or access. Common examples of personal data may include: Name, ID number and contact information.
Note: The information you provide needs to be accurate, as it relates to the shipping of goods, payment or reimbursement.
2.2 We will / may collect personal information about you:
(a) When you register and / or use our Services or Website, or open an account with us;
(b) When you submit any form, including but not limited to applications or other forms relating to any of our products and services, whether online or in a form of transfer. another broadcast;
(c) When you agree to any agreement or provide us with materials or information relating to your interaction with us, or when you use our products and services;
(d) When you interact with Us, such as through phone calls (can be recorded again), correspondence, fax, face-to-face, via media on a social network basis Assembly and email;
(e) When you use our electronic services, or interact with Us through the application, or use the services on our Site. This includes through Cookie files that We may deploy when you interact with our Apps or Sites;
(f) When you make transactions through Our services;
(g) When you provide us with feedback or complaints;
(h) When you participate in a contest organized by us;
(i) When you submit your personal data to us for any reason;
The above are just a few of the common cases where We collect your personal data, do not reflect all of the circumstances that We will collect your personal data.
2.3 When you access, use or interact with our Mobile application or Website, We may collect certain information by automated or passive means using a variety of technology, type can download to your phone and can set / modify settings on your device. Information We collect may include Internet protocol (IP) addresses, operating system of computer / mobile device and browser type, mobile device type, mobile device characteristics action, unique device identifier (UDID) or mobile device identifier (MEID) for your device, address of a referring Web site (if any), access history to the Site and Our mobile applications. We may collect, use, disclose and / or process this information for Purposes (defined below).
2.4 Our mobile application can collect accurate information about the location of your mobile device using technologies such as GPS, Wi-Fi, etc. We collect, use, disclose and / or process this information for one or more Purposes including location-based services you request or provide you with information relating to that location or allow you to share Your position for other Users. For most mobile devices, you can withdraw your permission to get your location information through the phone settings. If you have questions about how to disable location determination services on your mobile device, please contact your mobile phone service provider or device manufacturer.
2.5 Personal data collected includes, but is not limited to:
Mobile phone number
Any other information about Users when Users log in and use our Services or Sites, when Users use our Services or Sites, as well as information related to us. How Users use our Services or Sites
Aggregate data on the user’s operation history
2.6 If you do not want We collect the above information or personal data, you may opt out at any time by notifying our Customer Care Department.
Note: When you do not join or no longer agree to the terms of our personal information collection, your use of the Service may be affected. For example, the location service will not work if you do not allow the application to access your location.
3. ACCOUNT SETTINGS
Certain functions of the Service require that you create a User account and submit personal data. When you register and create a new account, We ask that you provide us with information such as your name, email address, and User name. We also require some personal information such as phone number, email address, shipping address, ID number, bank account details, age, date of birth, gender and preferences. After activating your account, you will select a User name and password. Your username and password will be used so you can securely access and maintain your account.
4. VISIT WEBSITE
As with most Websites, your device may send to our Website some of the personal information you use to log in. This information usually includes but is not limited to: IP addresses of computers, operating systems, browser names / version names, Reference sites, request pages, date / time, and sometimes a ” Cookies ”(can be disabled by using your browser options) to help Websites remember your last visit. If you are logged in, this information is associated with your personal account. This information is also included in anonymous statistics to allow us to understand User access habits.
5.1 We may use “Cookies” or other features to allow We or third parties to collect or share information thereby helping us improve the Website and the Services we provide. , or help We provide new services and features. “Cookies” are identifiers We transfer to your computer or mobile device to allow We recognize your computer or device and let us know how and when the Services or Website Ours are used or accessed, by how many people and follow the actions performed on Our Site. We may link cookie information to personal data. Cookies also collect information regarding what you have put into your shopping cart and the pages you have viewed. In addition, Cookies are also used to provide content related to your interests and to monitor your use of the Site.
6. BROWSING, DOWNLOADING CONTENTS AND ADVERTISING
Like when browsing the web with a browser, when you view advertising content, access other software on the Site or through our services, most of the information will be sent to us (including IP address, operating system …); however, instead of the number of visits, your computer will send us information about viewed content, advertisements and / or software installed by our Website and Services.
7. COMMUNITY & SUPPORT
7.1 We provide customer support via email, SMS and other interactive forms. To assist customers, We will ask customers to provide email addresses and mobile phone numbers. In addition, we do not require any other personal data to provide customer support. We only use the information received when customers request assistance, including email addresses to assist customers and We will not transfer or share this information with any other third party.
7.2 You can also send questions and answer other users’ questions via our “Chat” or “Comment” feature. Our Forums and Chat Services allow you to join our community; and in doing so, We store information such as your User ID, contact list and message status. In addition, future services may require us to store your User ID and password.
8. USER SURVEY
At some point, we will request information from Users through surveys. Participation in surveys is completely voluntary, so you can choose to provide your information to us. The requested information may include contact information (such as your email address), and personal information (such as interests or age). Survey information will be used for the purpose of surveying and improving the use of the Service and will not be transferred to third parties.
9. HOW WE USE THE INFORMATION YOU PROVIDE?
9.1 We may collect, use, disclose and / or process your personal data for one or more of the following Purposes:
(a) To review and / or process your request / transaction with Us;
(b) To administer, operate, provide and / or administer the use and / or access to our Services or Sites, as well as your User accounts and relationships with us. ;
(c) To administer, operate and provide you and facilitate the provision of Our Services, including remembering your preferences;
(d) Improve your experience when using the Service by displaying content according to your wishes and preferences, providing a faster method for you to access your account and send information to We, allow We contact you if necessary;
(e) To receive, process, negotiate or complete a transaction and / or to respond to your request for certain products and services and inform you of service issues and activities. unusual movements of accounts;
(f) To enforce our Terms of Service or any applicable End-user license agreement;
(g) To protect personal safety, rights, property or safety of others;
(h) For identification or verification;
(i) To maintain and administer any software updates and / or other updates that may be required from time to time to ensure our Services operate smoothly;
(j) Handling or conducting customer care services, providing instructions to you, receiving or responding to any requests made by (or intended to be provided by) you;
(k) To contact you by phone, message and / or fax, email and / or postal mail, or other means to maintain your contact with Our Services. You understand and acknowledge that when we contact you via postal mail, some of your personal information such as your name and address will be disclosed on the envelope.
(l) To notify you when another account has sent you a message or post a comment to you on the web;
(m) To conduct research, analysis and service development (including data analysis, surveying, construction and / or product and service development), to analyze User behavior in order to Purpose to improve Our Services or products and / or to improve the User experience;
(n) To allow advertising, auditing and other surveys to determine your target audience’s size and composition, and understand their interests with THEGIOIHANGNHAT Services;
(o) For marketing purposes, We will send you information by various means of communication such as postal mail, email, location-based services, promotional information and materials. relating to products and / or services (including products and / or services of third parties that Shopee works with or works with) that Shopee (and / or its affiliates or affiliates) relevant agency) is selling, marketing or promoting, whether that product or service exists or will be created in the future. We will not send marketing or promotional information to you via call, SMS / MMS or fax, unless it does not violate the law or we have previously received consent. clearly from your side;
(p) For use in proceedings or to comply with or meet legal requirements or comply with the requirements of the government or the regulations of any relevant authority, including including the disclosure of information required by law that THEGIOIHANGNHAT;
(q) To collect statistics and research internal reports by law and / or recordkeeping requirements;
(r) To perform content screening activities (including User background check) in accordance with THEGIOIHANGNHAT’s laws and regulations;
(s) To audit THEGIOIHANGNHAT’s Service or business activity;
(t) To prevent or investigate any fraud, unlawful activity, omission or misconduct, whether related to your use of our Services or any other issue born from your relationship with us, with or without any doubt about the above acts;
(u) To store, backup, restore (whether to fix the problem or not) your personal data, whether in or outside Vietnam;
(v) To handle or facilitate transactions related to the business assets that THEGIOIHANGNHAT is a party to or related to a subsidiary or related organization as a participant or related to THEGIOIHANGNHAT and / or one or more of THEGIOIHANGNHAT’s affiliated branches / organizations as parties and may have an additional third party organization. “Business asset transaction” means the transactions of buying, selling, leasing, merging, consolidating or acquiring an organization / part of an organization or any asset of that organization;
(w) Any other Purpose we notify you at the time of your consent.
(collectively referred to as “Purpose”);
9.2 Some Purposes of collecting, using, disclosing or processing personal data depend on the circumstances at the time of collection, so they will not appear in the list above. However, we will notify you of those Purposes at the time of obtaining your consent, unless processing personal data without the owner’s consent is required by law. .
10. SHARE INFORMATION FROM OUR SERVICE
Our Services allow Users to share personal information with other Users to conduct transactions without the intervention of THEGIOIHANGNHAT. In each specific transaction, Users can access other User’s account information such as name, account ID, email address or contact information. In such cases, Users own other User’s personal information (the Receiving Party) must (i) comply with all personal data protection laws; (ii) allow the other Users (the Disclosing Party) to delete their own information from the Recipient’s database.
11. HOW IS THEGIOIHANGNHAT PROTECTING USER INFORMATION?
THEGIOIHANGNHAT HAVE YOUR PERSONAL INFORMATION DISCLOSURE OUTSIDE?
12.1 In our business, We will / may need to disclose your personal data to third parties who are service providers to Us. We, our agents and / or its affiliates, and / or other third parties, no matter where those Sites are located, for one or more of the stated Purposes on. Service providers, agents and / or affiliates or related companies and / or other third parties will be acting on our behalf or otherwise, processing your personal data for one or more than the Purpose mentioned above. These third parties include:
(a) Our subsidiaries, affiliates and related companies;
(b) Contractors, agents, service providers and other third parties we use to support our business, including but not limited to providers treatment or other services such as postal companies, telecommunications companies, information technology companies and data centers;
(c) Another buyer or heir in the case of merger, divestment, restructuring, reorganization, dissolution or sale or transfer of part or the whole of THEGIOIHANGNHAT assets, even if an activity is continuous or part of bankruptcy, liquidation, similar procedures in which your personal data is one of the transferred assets; or to a partner in an enterprise asset transaction that THEGIOIHANGNHAT or its affiliates or related companies participate in;
(d) Third parties to whom we disclose information for one or more of the Purposes and such third parties will in turn collect and process your personal data for one or more of the Items. The destination above.
12.2 In addition to the above, the sharing of this information may be due to a requirement for sharing statistical and demographic information about Our Users and their use of the Service with the home providing advertising and programming services. This will not include anything that can be used to identify you specifically or to detect personal information about you.
12.3 In order to avoid suspicion, in the event that personal data protection laws or other laws allow an organization such as We to collect, use or disclose your personal data without consent Your idea, that permission will continue to apply.
13. INFORMATION ABOUT CHILDREN
Services are not for children under 10 years old. We do not collect or maintain any personal data or non-personally identifiable information from anyone under 10 years of age, and any part of our Website or other service is not for children. I am under the age of 10. We will lock any account used entirely by such children and will remove and / or remove any personal data that we believe has been sent. Going by children under 10 years old.
14. THIRD PARTY INFORMATION
14.2 We, together with third parties, will always provide downloadable applications through our Services. These applications may allow a third party to view your identity information, including your name, User ID, your computer’s IP address or other information such as Cookies that you have previously installed or Allows a third party to install into your application / website. Products / services provided by third parties are not owned and managed by THEGIOIHANGNHAT. We encourage you to carefully read the terms and other Policies provided by third parties on their Sites and other media.
15. DISCLAIMER ON SECURITY AND THIRD PARTY WEBSITE
15.1 WE DO NOT GUARANTEE PERSONAL SECURITY AND / OR OTHER INFORMATION THAT YOU PROVIDE to third party Website. We carry out a variety of security measures to maintain the safety of your personal data under our ownership or under our control. Your personal data is stored behind secured networks and is only accessible by some limited people who have special access to the system and have been asked to keep this personal data confidential. . When you place an order or access your personal data, We provide use through a secure server. All personal data or sensitive information you provide is encrypted into Our database to be accessed only as stated above.
15.3 We are therefore not responsible for the content, security measures or activities of linked sites. Linked sites only serve your convenience and therefore, when accessing them, you are subject to certain risks. However, We seek to protect the integrity of our Sites and the links placed on them, We welcome any feedback on the related Sites (including in the case of one. certain links do not work).
16. ACCESSING OUR WEB SITE FROM OVERSEAS?
17. HOW DO NOT JOIN, REMOVE, REQUEST ACCESS, OR CHANGE THE INFORMATION YOU HAVE PROVIDED TO US?
17.1 Refuse to accept and Cancel Agree
17.1.1 To modify your email newsletter registration, please let us know by emailing our Customer Care department at the address listed below. Please note that you will still receive a notification email regarding the application itself.
17.1.2 You may withdraw your consent to the collection, use and / or disclosure of your personal data under our own or control by sending an email to the department. Our Customer Care department at the email address is listed in Section 18.
17.1.3 Once we have clear instructions for canceling your consent and verifying your identity, We will process your request for such cancellation, and then will not collect collect, use and / or disclose your personal data in the manner stated in your request. If we are unable to verify your identity or understand your instructions, we will contact you to clarify your request.
17.1.4 However, revoking your consent may result in certain legal consequences arising from the cancellation of the agreement. In this regard, depending on the extent of your withdrawal of consent to We treat your personal data, it may mean that we will not be able to continue providing the Services to you We may need to terminate your current relationship with you and / or the contract you have with Us and We will notify you.
17.2 Requesting access and / or editing personal data
17.2.1 If you have registered an account with us, you may directly access and / or correct your personal data currently under our ownership or control through the Settings page. account on the Website. If you have not registered an account with us, you may request to access and / or correct your personal data currently under our own or control by sending us a written request. me. We need enough information from you to identify your identity and the nature of your request in order to process your request. Therefore, send your request in writing by sending an email to our data manager at the email address listed below in Section 18.
17.2.2 For requests to access personal data, once we have sufficient information from you to process that request, We will provide you with relevant personal data within 30 days. Where We cannot respond to you within 30 days, We will notify you as soon as possible to the extent that We can provide you with the requested information. Note that We may exempt certain types of personal data from requesting your access.
17.2.3 For requests to edit personal data, once We have sufficient information from you to process, We will:
(a) Edit your personal data within 30 days. Where We are unable to do so within 30 days, We will notify you of the soonest time that We can perform.
(b) We will send modified personal data to all other organizations for which we have disclosed these personal data within 1 year prior to the date of adjustment, unless other organizations no personal data is required for any legal or business Purpose.
17.2.4 Not to mention (b) above, if you request, We may send modified personal data only to specific organizations for which we have disclosed these personal data. within 1 year before the adjustment date is made.
17.2.5 We will / may charge a reasonable fee for processing requests to access your personal data. If we decide to charge, we will provide you with a written estimate of the charge. Please note that We do not need to respond to or handle your access requests unless you have agreed to pay the fee.
17.2.6 We reserve the right to refuse to modify your personal data in accordance with the rules set out in the relevant laws, required laws and / or to allow an organization to refuse to modify the fish data. multiply in some specified cases.
18. QUESTIONS, QUESTIONS OR COMPLAINTS? CONTACT US
18.1 If you have any questions or concerns about our security or your transactions with the Services, please contact: email@example.com
18.2 If you have any complaints regarding how We are processing your personal data or how we are enforcing the law, We welcome you to contact us.
Please contact us via email with your complaint:
18.3 If you file a complaint via mail or email, please write down the complaint regarding the application of the law regarding personal safety information in the subject line. This will help We process your request quickly by passing that request to the responsible department in Our company to continue processing. For example, you can add the subject of the email / content message “Complaints against law”.
We will try to handle your complaints or complaints as soon as possible.
19. GOVERNING LAW
20. TERMS AND CONDITIONS
Please read our Terms of Service for use, waiver and limitation of liability when using the Sites, Services and other related policies.